Privacy Policy

Effective Date: [2025.5.21]

Welcome to CustomBrassCrafts.com. We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website.

1. Who We Are

Our website address is: https://custombrasscrafts.com.
We are a professional manufacturer and exporter of custom brass crafts, including home décor, religious items, collectible gifts, and more.

2. What Personal Data We Collect and Why

We collect personal data to improve our services and respond to your inquiries. This may include:

Contact Forms: Your name, email address, company name, and message when you fill out our contact or inquiry forms.
Order Information: If you request a quote or place an order, we may collect your shipping and billing details.
Cookies: To enhance your browsing experience and analyze site traffic (see section 6).
Technical Data: IP address, browser type, referring/exit pages, and time spent on pages, collected through analytics tools.

We do not sell, rent, or trade your personal information to third parties.

3. How We Use Your Data

Your data is used to:

Respond to your inquiries and quotation requests
Process orders and manage customer accounts
Improve website performance and user experience
Send promotional emails only if you opt in

4. How Long We Retain Your Data

We retain your data only as long as necessary for the purposes listed above or as required by law. Data submitted via forms may be kept indefinitely to maintain service history, unless you request its removal.

5. Who We Share Your Data With

We may share your data with:

Trusted third-party service providers who help us operate the website (e.g., hosting, email delivery)
Legal authorities if required to comply with legal obligations

All data processors are bound by confidentiality agreements.

6. Cookies

Our site uses cookies to:

Remember user preferences
Analyze site traffic using tools like Google Analytics

You can disable cookies in your browser settings, but this may affect your user experience.

7. Your Rights

You have the right to:

Request access to your personal data
Correct or delete your data
Withdraw your consent at any time

To exercise these rights, please contact us using the details below.

8. How We Protect Your Data

We implement appropriate technical and organizational measures to secure your personal information, including secure hosting, encryption (where applicable), and limited access control.

9. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy policies or practices.

10. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

Email: salestop@custombrasscrafts.com
Website: https://custombrasscrafts.com